Lugo v. Inova Health Care Services

• If you visited an Inova public facing website at any time from April 29, 2022, through April 29, 2024, and had an Inova MyChart Account, you may be entitled to a payment from a class action Settlement.
• A notice was sent to inform you that a settlement has been reached in a class action lawsuit entitled Lugo v. Inova Health Care Services, Case No. 1:24-cv-00700-PTG-WEF, pending in the United States District Court of the Eastern Division of Virginia, Alexandria Division. The lawsuit alleges that Defendant, Inova Health Care Services (“Defendant” or “Inova”), collected and disclosed its patients’ Personally Identifiable Information (“PII”) and Protected Health Information (“PHI”) (collectively “Private Information”) through its use of third-party tracking technologies known as tracking pixels on its public-facing websites in violation of the federal Electronic Communications Privacy Act (the “ECPA”). Defendant maintains it has not disclosed any of its patients’ Private Information, and disputes that the information collected is information protected under the Health Insurance Portability and Accountability Act (“HIPAA”) but has agreed to the settlement to avoid the uncertainties and expenses associated with continuing to litigate this case.
• You may be a Settlement Class Member entitled to payment from this Settlement if you are a person in the United States who visited an Inova public-facing website at any time from April 29, 2022, to April 29, 2024, and had an Inova MyChart Account.
• If the Settlement is approved by the Court, each Settlement Class Member who submits an Approved Claim will receive an equal cash payment from the Settlement Fund.
• Read the following options carefully. Your legal rights are affected whether you act or don’t act.

Your Legal Rights and Options

Submit a Claim by April 6, 2026	This is the only way to receive payment and the only thing you need to do to receive payment.
Exclude Yourself by February 27, 2026	You will receive no benefits, but you will retain any rights you currently have to sue the Defendant about the claims in this case.
Object to the Settlement by February 27, 2026	Write to the Court explaining why you don’t like the Settlement.
Go to the Final Approval Hearing on April 17, 2026	Ask to speak in Court about your opinion of the Settlement.
Do Nothing	You won’t get a share of the Settlement benefits and will give up your rights to sue the Defendant about the claims in this case. Submitting a timely, valid Claim Form is the only way you can receive payment from this Settlement.

These rights and options—and the deadlines to exercise them—are explained further in the detailed Notice and on the Frequently Asked Questions (FAQs) page of this website.

The Court must decide whether to approve the Settlement, attorneys’ fees, expenses and service award. No Settlement benefits will be provided unless the Court approves the Settlement.